Career Opportunities

From time to time, Crescent Foods is seeking new associates in a variety of positions. 

Send your resume to careers@crescenthalal.com

Current open positions at Crescent Foods:

Job Title: Quality Assurance Inspector / Technician

SUMMARY: Performs quality tasks to track, monitor, analyze, document, and report on materials, equipment, processes and products, physical inspections on equipment, products and documents to assure they are correct and complete, ensuring they meet Crescent Food, USDA, State or local governments standards. The candidate will also assist in field work related to pest control and sanitation along with other miscellaneous tasks.
PRIMARY RESPONSIBILITIES (include, but are not limited to)

• Perform pre-operational (pre-op) sanitation inspection before daily start up to assure that all GMPs, SSOPs and CCPs are followed.
• Monitors and documents the quality of all products being processed at the facility and assists to correct defects.
• Assures the quality of the products leaving the facility/warehouse conform to quality standards and governmental regulations.
• Completes and files all QA inspection forms in timely manner.
• Maintain QA files, procedures, and policies in a readily accessible and organized manner.
• Conducts internal audits to monitor processes, facilities and systems.
• Assures that equipment calibration complies with the USDA, GMP requirements.
• Oversees the pest control program.
• Coordinates with Production Manager/Supervisor and assists in Master Cleaning Schedule activities.
• Assures effective communication exists between QA and all other Department.
• Enforce and ensures all USDA, GMPs, HACCP, CCPs, SSOPs, and SOPs guidelines and regulations are followed.
• Participate in QA Council/attends meetings.
• Follows HACCP plan. Member of HACCP team.
• Procures sanitation, housekeeping and supplies.
• Performs other Quality Assurance tasks as assigned.

ADDITIONAL REQUIREMENTS AND ABILITIES FOR THE POSITION

• Flexibility in work schedule as required. Must be able to work extended hours and weekends.
• About 90% of the time will be spent on the floor inside the plant environment.
• Exposure to moisture, low temperatures (40 degrees F).
• Physical Requirements: lifting (up to 40.0 lbs.), carrying, standing, sitting, arm activity, hand dexterity, bending and twisting.
• Other: ability to work independently and also be a team player. Respond to deadlines and other time requirements. Decision-making skills and the ability to work with numbers are required.
• Backup/Alternative for this Position: QA Manager, Production Supervisor.

Job Title: Field Sales & Customer Service Representative – (Midwest)

SUMMARY: This role is defined as the face of Crescent Foods, on the front line in promoting and selling our products in an extremely competitive Halal Industry. Providing superior Customer Service to all accounts. Additionally, to prove to highly discerning customers and consumers that Crescent Foods products are 100% Premium Halal and to relate all the product features and benefits. In a period of growth and expansion, to represent a leading company in quality, ethics, professionalism and efficiency.

PRIMARY RESPONSIBILITIES (include, but are not limited to)

• Following up on assigned sales leads through in-store field sales visits
• Growing relationships and rapport with all customers to promote retention and loyalty
• Utilizing add-on sales strategies with existing and new customers to meet sales goals and grow business
• Introducing new products to customers while reactivating inactive accounts
• Resolving customer complaints and customer service issues efficiently
• Assisting in coordinating and expediting all local customer order shipments and logistics.
• Handling customer and consumer inquiries about Crescent Foods products
• Designing sales strategies specific to each customer
• Utilizing multiple language skills to communicate with both ethnic and mainstream customers and thus build stronger relationships
• Cold calling leads to start creating new business opportunities
• Attending Crescent Foods sponsored events to have face-to-face interaction with customers and consumers.
• Working at trades shows and conventions to help at exhibit booths outside the regular assigned work week hours, local and out of town travel required
• Working on Sales projects independently and as part of a larger team
• Communicating relevant Sales issues with Production, Logistics, Dock Management and IT Departments
• Promoting efficiency by taking orders before their delivery day to allow the production staff more time to prepare orders
• Meeting order deadlines daily

KNOWLEDGE AND SKILL REQUIREMENTS

• Superior sales and networking skills, 3+ years related experience
• Excellent communication skills both written and verbal (multi-lingual a plus)
• High energy, self motivated
• Team-oriented
• Effective follow up and management of tasks, multi-tasking
• Developing proficiency in product knowledge and benefits
• Ability to work in various working environments

Send your resume to careers@crescenthalal.com References requested

Job Title:  Inventory Manager

The Inventory Manager is responsible for the development of the merchandise plan including sales, margin, inventory turnover, and in stock percentage at the line, category, and appropriate class or key item level. In addition, he/she is responsible for delivering sales and margin targets through flawless execution of the merchandise flow plan while achieving Distribution Center fill rate, inventory turnover, in-stock percentage and liability inventory goals.
Position Responsibilities:

• Monitors department/line performance & makes appropriate mid-course corrections to forecasts
• Incorporates modeling, situation analysis, problem diagnosis, & operations analysis to support business decision making with financial analysis
• Participates in weekly & monthly in season business management meetings, presenting analysis, calling out issues and action items
• Facilitates & completes the monthly & seasonal post mortem review process with data & analysis
• Develops associates through interviews, selection, coaching, mentoring, performance management, talent management & succession planning
• Develops & monitors pre-season, in-season, semi-annual, monthly and weekly business financial plans and forecasts that adhere to strategic and financial objectives
• Develops Distribution Center (DC) level plans and forecasts fully communicating and integrating these plans with logistics and DC operating plans.
• Supports the business review and line review processes with data and analysis
• Utilizes and maintains forecasting/planning tools to drive results
• Creates monthly financial forecast (ROF) for sales, gross profit, inventory and other required elements in merchandise plan

Position Requirements:

• Bachelor’s degree in Supply Chain, Finance, Engineering or a related field
• 5+ years experience with a mix of buying, planning and placement responsibilities
• Prior experience in a leadership role, including performance management
• Detail oriented with strong managerial, planning, organization and project management skills
• Ability to mediate differences of opinion and facilitate resolution when conflicts arise
• Ability to participate in cross-functional initiatives and projects
• Demonstrated knowledge of industry practices and current trends
• Strong understanding of the supply chain

Job Title: Customer Service Representative

SUMMARY: This role is defined as the voice of Crescent Foods, on the front line in promoting and selling its products in an extremely competitive Halal Industry. Providing superior Customer Service to all accounts. Additionally, to prove to highly discerning customers and consumers that Crescent Foods products are 100% Zabiha Halal and to relate all the product features and benefits.
PRIMARY RESPONSIBILITIES (include, but are not limited to)

• Processing A/R invoices
• Field Sales visits on an as needed basis to assigned accounts
• Following up on assigned sales leads
• Managing online customers
• Growing relationships and rapport with all customers to promote retention and loyalty
• Using add-on sales strategies with existing and new customers
• Introducing new products to customers
• Calling to expedite weekly payments
• Resolving customer complaints and customer service issues efficiently
• Assisting in managing all local and out-of-state customer order shipment and logistics.
• Handling customer and consumer inquiries about Crescent Foods products
• Designing sales strategies specific to each customer
• Utilizing multiple language skills to communicate with both ethnic and mainstream customers and thus build stronger relationships
• Cold calling leads to start creating new business opportunities
• Attending Crescent Foods sponsored events to have face-to-face interaction with customers and consumers.
• Will require working at trades shows and conventions to help at exhibit booths outside the regular assigned work week hours
• Travel will be required to attend shows and events
• Working on Sales projects in teams.
• Working with Production, Logistics, Dock Management and IT Departments
• Customer retention efforts and tasks
• Promoting efficiency by taking orders before their delivery day to allow the production staff more time to prepare orders
• Meeting order deadlines by 9:30am daily
• Working on reactivating inactive accounts

ADDITIONAL RESPONSIBILITIES

• Providing support to marketing department when needed
• Proposing new marketing ideas and opportunities
• Proposing on new branding strategies
• Creating marketing materials to promote the company and new products

KNOWLEDGE AND SKILL REQUIREMENTS

• Good sales skills
• Excellent communication skills both written and verbal
• High energy
• Self-motivated
• Team-oriented
• Ability to think on own feet
• Effective follow up and management of tasks
• Good networking skills
• Developing proficiency in product knowledge and benefits
• Good multi-tasking skills
• Ability to work in various working environment

WORKING CONDITIONS

Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.